CATCH UP CLASSES
MISSED CLASSES, WORKSHOPS OR EVENTS:
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Short notice cancellations applies. Please read our terms and conditions for more information about cancellations and refunds. Missed classes, workshops or events are forfeited, not available to use as credit, and fees paid cannot be transferred to another term or refunded.
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Please read the details for each workshop or event as terms and conditions may differ. Please see our cancellations and refunds info on our FAQ page here, as well as the terms and conditions provided.
REGULAR CLASSES & TUTORING:
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Book a catch up class if there is space available in another appropriate or suitable class - either in-studio or online. Catch up classes have limited availability because class sizes are usually limited, so please ask. A catch up class must be used in the same term classes are purchased for.
Tutoring: before cancelling a session/class, try online Zoom first. A catch up may be booked in a suitable group class within the term, otherwise missed sessions are forfeited by end of term as we do not have capacity in our schedule to rebook missed sessions.
Online (via Zoom) has more availability for catch ups - this works well for students mid term. Please read more info in the next question "What if I'm Sick?".​
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WHAT IF I'M SICK?
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Regular classes and tutoring: please participate in your class online via Zoom if you can! Send a text or email beforehand to let us know. There is limited availability for in-studio catch up classes. Our short notice cancellation applies. Missed classes are forfeited by the end of each term and fees paid cannot be transferred to another term or refunded. Our regular classes include a variety of fee options which are already discounted. Deposits are also non refundable because they hold your position in a class for the term or for a specific class date, which could have been offered to another student or someone on our waiting list.
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​For other workshops or events: our short notice cancellations policy applies. Please send a text or email as soon as possible as you may be able to attend online (and not miss out completely); otherwise missed classes, events or workshops are forfeited.
See more information in our FAQ'S here "Cancellations and Refunds" and detailed information in our Enrolment Form.
CIRCUMSTANCES BEYOND OUR CONTROL
In circumstances or emergency situations (e.g. disasters or pandemics) - alternative arrangements may be made - we will try our best to adapt to all of us affected.
The alternative arrangements won't suit everyone unfortunately.
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Unless otherwise notified by email:
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REGULAR CLASSES & TUTORING
will run via zoom as normal with in-studio attendance.
At times in-studio attendance is not possible, only Zoom will be available.
Organise a catch up class if unable to attend.
Sometimes a class, workshop or event may be postponed or cancelled.
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Zoom works well and is easy to use!
All you need is paper, a few art supplies like pencils.
We have student's living outside of Brisbane who participate this way.
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Situations which require us to limit in-studio attendance numbers:
In-studio class sizes may be limited (e.g. due to social distancing) when required by the Government.
Classes will continue online via Zoom when possible - participants will be notified via email to attend either online or in-studio.
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FOR OTHER WORKSHOPS & EVENTS:
You will be notified by email if it's postponed or other changes to plans are made.
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​We take the health of our participants and our own seriously. Classes are run in a manner which observes relevant regulations set by our Government, and will be adjusted accordingly. By attending our classes, you agree to abide by the local government regulations when applicable. ​​​
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PANDEMIC SITUATIONS - IN THE STUDIO if required:
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As well as the standard QLD Health rules, participants must adhere to the following -
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Socially distance in the studio. Minimise movement and stick to your chair and easel spot.
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Use hand sanitiser or wash hands upon ARRIVAL. Limit physical contact.
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Wear a mask when required. Cover coughs or sneezes
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Stay home if unwell. Participate online via Zoom for classes if unwell. If you are well but miss a class, a catch up class may be booked in the other class available during the term, in person or Zoom.
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Equipment: do not share as much as possible. Studio tables, chairs and equipment used by participants will be sanitised after use.
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Follow our ENTRY & EXIT points.
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If you need to drink or eat - BYO if necessary. Eat outside the studio and dispose of rubbish immediately.​
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